I’ve just got off th phone to my tax office Merry Hill 1 in the Midlands. I have to smile, in fact I’m laughing as I can’t quite believe what I have been told.

I applied for a tax refund on June 12th and have not heard anything yet so I thought I ought to ring to see what was happening.

‘At the moment sir we have a 10 week backlog of mail and we are currently dealing with mail that arrived in May’.
On asking what I should do then, the reply was ‘wait!’

I’m still laughing as I write!

How do you get 10 weeks behind in the mail?
How can the inland revenue be so inefficient?
I spoke to the manager and she said ‘I know, it’s diabolical’
Clearly not diabolical enough to hire more people to help out.

Looks like I am going to have an advent waiting experience for my money.