I’m quite the Mr. Annoyed from Kent today!
The family (Sarah’s car) is a 3 year old Kia Sedona which we were able to buy from new.
The car, in 3 years has done around 20 000 miles which is very little.
Last week the Sedona stopped starting and the started motor needs replacing, and we are only 5 weeks out of the 3 year warranty.
Kia said they MIGHT be able to help – but today they have decided not to!
Apparantly, we got the car serviced a little too late on each occassion: the 10 000mile / 12 months service and the was missed by a few weeks – but the mileage was not exceeded at all. We had the car serviced within its 10 000 mile boundaries on each occasion!
But … this is immaterial – the starter motor should last well beyond 20 000 miles.
I suggested we pay labour and they pay for the part – but the big rich company does not want to help its customer.
Kia want us to pay Ā£300 for an item that was obviously not up to scratch when we bought our brand new car.
That does not seem fair does it!
Kia’s strap line is ‘the power to surprise’ – their greed and lack of customer interest has certainly been a surprise today!
So … if I was you – I wouldn’t buy from Kia!
The Shiny Headed Prophet
a space to talk about faith, church, god, society, our journey and all that real stuff that matters in a post modern world … or just the ramblings of a bald post modern pilgrim! I must stress the postings on this site are my own and don't necessarily represent the views of anywhere I may happen to be working. These views are personal!
The Shiny Headed Prophet 
I have not long had my car (corsa). Unfortunately could not buy it new š¦ But when i had to get a new fan belt fitted a few months back the garage i took it to tighted the alternated too much. I have no recently had to fork out a couple hundred pounds for a new alternator as my own was bent out of shape due to over tighting. When i put a compliant in to the garage that fitted the fan belt they refused to pay for the damage they had caused. These ompanies are just out for as much money as they can get. It is very annoying, and expensive.
mate if you havnt already I will glady come and fit the starter motor for you for free. dennis
Hmm, my Dad is a mechanic, so I suppose I should probably say that they’re not all bad…But I was having a similar discussion with someone else only last week, and discovered that her car had packed up and the garage she took it to (an actual Peugeot garage) subsequently tried to milk the opportunity to earn a bit of extra cash for all it was worth!It is a shame because it only takes a few rotten crops for people to write off the whole harvest!I hope you can get your problem sorted as quickly as possible. Here’s hoping…